Financial support for households awaiting their residence (property or housing) - Société d'habitation du Québec


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Financial support for households awaiting their residence (property or housing)

In a press release [French only] dated April 29, 2020, the Minister of Municipal Affairs and Housing announced a measure related to temporary accommodation to support households whose plans to move into their main residence (housing or property) was delayed due to the COVID-19 pandemic.


Eligible households

Households are eligible to this measure if they are without a home due to:

  1. A delay, caused by the COVID-19 pandemic, in the delivery of:
    • their new future housing;
    • their new future residential property (e.g. house, condo); or
    • their residential property or housing that underwent major renovation work, thus requiring relocation;

      The property or housing must serve as the main residence and must have been under construction before March 25, 2020, and scheduled for delivery between April 1, 2020, and August 31, 2020, inclusively;
  2. The delayed move into their future residential property or housing due to restrictions on travelling between regions; or
  3. The unavailability of their future residential property or housing because of circumstances related to COVID-19.

Ineligible households

Households that are without a home due to reasons other than the COVID-19 pandemic are not eligible to this measure related to temporary accommodation, nor are households that have already received compensation because their housing or residential property is unavailable.

Assistance provided

The SHQ is offering the reimbursement of costs related to temporary accommodation through a lump sum of $75 per day, up to a maximum of $2,000 per month for a maximum of two months.

Costs related to the moving, transportation, or storage of movable property for a maximum of two months are also eligible for a maximum reimbursement of $1,000.
The maximum assistance available is therefore $5,000 per household.

To benefit from this program

Eligible households must submit a participation application before June 30, 2021, by filling out the form below and attaching the necessary supporting documents.

Fill out the Participation Application form.

One of the following documents must be attached to the Participation Application, according to your situation:


In collaboration with the ministère du Tourisme, the SHQ is providing households with a list of temporary accommodations available to host them. To benefit from a preferential rate, households must present the email confirming their eligibility sent by the SHQ. However, you are not required to choose one of these accommodations to benefit from the assistance offered.

List of available accommodations Cet hyperlien s'ouvrira dans une nouvelle fenêtre..

For information

For all questions about this financial support measure (offered under the Emergency Program for Temporary Accommodation During the COVID-19 Pandemic), contact the SHQ by phone at 1 800 463-4315 (toll free), or by email at ProgrammeUrgence-HebergementTemporaire@shq.gouv.qc.caCourriel.